Here to help 24/7
Our customer service team and engineers are on hand 24 hours a day to help should you have a home emergency.
No price hikes
We promise not to hike your price during contract and will provide you with the best possible price on renewal.
Easy sign up
We have simplified the signup process and ensured your are not bombarded with technical jargon, by providing our information in simple, plain English.
All the services you need,all in one place.
We offer boiler services and gas safety certificates to suite both homeowners and landlords.
The cost of boiler service or gas safety certificate is spread across your monthly payments unless you pay upfront.
Annual boiler service £72.00
Gas safety certificate £72.00
Annual service and gas safety certificate £96.00
Don't require certification?
Below we have outlined the main inclusions and exclusions of this plan, although this is not an extensive list. Please see the terms and conditions here for full information.
Boiler
Plan inclusions
We accept all boiler makes and manufacturers providing they are powered by mains gas, with the exceptions of the below listed boilers and manufacturers.
All Ferrolli models
All Gledhill models
All Servowarm models
Ideal istor
Chaffoteaux Britony Combi
Repairs to you boiler including replacement if required, of (but not limited to and excluding failure due to sludge, scale, rust or corrosion);
✓ Pumps
✓ Fans
✓ Heat exchangers
✓ Diverter valves
✓ Gas burners
✓ Gas valves
✓ Valves and accessory pipes
✓ Sensors and switches
✓ Control (PCB) boards
✓ Expansion vessels
✓
Repair or replacement of standard boiler controls including thermostats, timers.
Plan exclusions
✘ Boilers connected to under floor heating and warm air systems
✘ Gas appliances other than the boiler
✘ Any fault where scale/sludge or rust is the cause of the fault
✘ Known manufacturer faults where the manufacturer has taken action previously to remedy the fault of future parts produced, but the part has not been replaced on your boiler
✘ Recurring faults (where a part has been replaced previously by us or a previous provider and has not lasted more than 50% of the manufacturers current boiler warranty period
✘ Pre-existing faults
✘ Intermittent faults for example (but not limited to) faults that are no longer present after resetting the boiler or topping up of boiler pressure.
✘ Any fault you believe may be in existence when the boiler is still producing heating and hot water.
Still not sure? We’re here to help!
We understand that you may want to speak to a real person, that's why our customer services team are are always on hand to discuss your sales query.
Bumble Group Limited
The Unicorn
Main Street
Carlton
WF3 3RW
Company reg 14984774
© 2022 Bumble Group Limited
CONTACT US
CoverBee boiler plans are a home emergency service contract and not a form of insurance.
Repair requests
To prevent works on existing issues present before the plan was taken out, you will be unable to request a repair within the 1st 14 days on all our plans.
If you require a repair within the 1st 14 days of you plan start date, you can still contact us,
we will then supply you with a quotation for one of our approved engineers to carry out a one off repair.
After you have purchased your plan, we may contact you to arrange for one of our approved engineers to carry out your boiler health check. Our engineer will inspect your boiler and heating system (if included) to ensure it is working safely and confirm it meets the requirements of contract. If you report a problem with your boiler or heating before the health check has been carried out, we will still send an engineer, but your boiler must pass the boiler health check before the repair will be carried out under this plan.